Incident Management
Managing a cyber incident requires method, experience, and structured, repeatable processes.
With the entry into force of the NIS2 Directive, from January 1, 2026, organizations considered by the legislation to be essential, important, and digital service providers will have to adopt preventive measures and notify incidents to the CSIRT of the National Cybersecurity Agency within specific deadlines.
Telsy’s Incident Management services are designed to support organizations throughout all stages of the incident lifecycle, improving response times, resilience, and regulatory compliance, as well as managing corporate reputation.
Learn more about our Incident Management services or contact us at contact@telsy.it.
Discover our Incident Management solutions
Incident Response
The hotline provides 24/7 operational support to organizations to help them step-by-step through the Incident Response process stages.
Incident notification support
Pre- and post-incident consulting support for the proper management of communications to the authorities required by law in the context of incident reporting: from sharing operational guidelines to providing assistance in completing and understanding communications.
Policy & Insurance
Preparation of internal procedures and insurance coverage for incident management, adopting the processes, measures, and tools necessary to prevent cyber events and prepare to manage incidents before they occur.
Reputational Management
Consulting service for the management of strategic crisis communications (internal, external, and high-profile) aimed at preventing, mitigating, and remedying reputational and relational damage resulting from a cyber incident.