Privacy Policy


Web privacy policy & Cookie

This Privacy Policy describes how to manage Telsy website, accordingly to the use of cookies and the processing of personal data of users/visitors who consult it. This is a notice pursuant to the 2016/679 / EU Regulation (General Data Protection Regulation – hereinafter GDPR). The information is provided only for the mentioned above site (hereinafter “Site” or “this Site”). The site indicated above is owned and managed by Telsy S.p.A..
Telsy S.p.A. guarantees compliance with the legislation on the protection of personal data, in accordance with the provisions of the Ethical Code of the Telecom Italia Group. Users and visitors are invited to carefully read this Privacy Policy before submitting any personal information and/or filling in any electronic form on this site.

Type of data processed and purpose of processing


Navigation Data

The computer systems and software procedures used to operate this site acquire, during normal operation, some data that is then implicitly transmitted within Internet communication protocols. This information is not collected to be associated with identified interested parties, but which by its nature could, even though processing with data held by third parties, allow users or visitors to be identified (e.g., IP address, names of computer domains, etc.), used by users connecting to the Site, the code indicating the response status of data from the server, type of browser, time indications for the start and end of the browsing session, any identification of the account, and the activities carried out on the Site, etc.).

The received data is used only for statistical information and to check the correct functioning of the Site. The data itself is kept for a maximum of six months, except for the further storage for any verification of computer crimes against the Site or to respond to specific regulatory obligations. No data deriving from the web service will be disseminated.


Data provided voluntarily by users/visitors

If users/visitors, by connecting to this site, send their personal data to access certain services or to make requests in electronic mail, this involves the acquisition by Telsy S.p.A. of the sender’s address and/or any other personal data that will be processed exclusively to respond to the request, or for the provision of the service.
Personal data provided by users/visitors will be communicated to third parties only if the communication is necessary to comply with the users/visitors’ requests.



We do not use cookies to transmit information of a personal nature, nor are we used c.d. persistent cookies of any kind or systems for tracking users. The processing is carried out using IT and telematic tools and/or manually (for example, on paper) for as long as it is strictly necessary to achieve the purposes for which the data was collected and, in any case, in compliance with the regulations in force on the subject.
Optional supply of data apart from that specified for navigation data, users/visitors are free to provide their personal data. Failure to provide such data may only result in the impossibility of obtaining what is requested.


Rights of interested parties

Users/visitors have the right to access the data concerning them at any time and to exercise the other rights provided (e.g., to request the origin of the data, the correction of inaccurate or incomplete data, the limitation of the processing, the cancellation or the oblivion, data portability, as well as opposing their use for legitimate reasons), using the contacts listed in the following paragraph.


Contact details of the Data Protection Officer of the Gruppo Telecom Italia

The Data Controller is Telsy S.p.A. – with a registered office in Corso Svizzera 185, 10149 Turin; phone number: +39 0117714343. TIM has appointed a Data Protection Officer for the Telecom Italia Group, domiciled at TIM, via Gaetano Negri, n. 1 – 20123 Milan.
The updated list of contact data of the Data Protection Officer can be consulted on the website, link “Contact details.” The data of the users/visitors to this Site will be processed by the employees of the Functions that manage the Site and other technical/operational functions. Employees have been authorized to process personal data and have received adequate operating instructions in this regard.
Interested parties may contact the DPO, using the following references: DPO Gruppo Telecom Italia, at TIM S.p.A., via Gaetano Negri, n. 1 – 20123 Milan; telephone number: +39 0636882720; E-mail address: