Policy & Insurance

Incident Management

The service establishes internal procedures for incident management, to be integrated into corporate governance, equipping the company with the processes, measures, and tools necessary to prevent events, prepare for incident management, mitigate their impact, and enhance IT risk response and management practices based on lessons learned.

In addition, the service includes free insurance coverage for accident management costs.

Contact us at contact@telsy.it to find out more about our Incident Management services, their features, and related services.

Prima sezione
icona-security
Incident Management Policies

The service provides a deliverable with the incident management flow, RACI responsibilities, and crisis communications guide.

icona-security
Data Breach Management Policies

The service provides a deliverable with the procedure and roadmap for reporting data breaches.

icona-security
RACI responsibilities

For the definition of roles and points of contact responsible for managing cyber incidents.

icona-security
Crisis communications guides

For the management of communications with the Authorities in accordance with current legislation.

Discover our Incident Management solutions

img-card

Incident notification support

Pre- and post-incident consulting support for the proper management of communications to the authorities required by law in the context of incident reporting: from sharing operational guidelines to providing assistance in completing and understanding communications.

img-card

Reputational Management

Consulting service for the management of strategic crisis communications (internal, external, and high-profile) aimed at preventing, mitigating, and remedying reputational and relational damage resulting from a cyber incident.

img-card

Incident Response

The hotline provides 24/7 operational support to organizations to help them step-by-step through the Incident Response process stages.