Incident notification support

Incident Management

The service provides customers with operational guidelines and templates for communications to the authorities required by law in the event of incidents: to the Postal Police, CSIRT Italia, and the Privacy Guarantor in the event of a data breach. In addition, consulting support is available for managing communications with the authorities.

Contact us at contact@telsy.it to find out more about our Incident Management services, their features, and related services.

Prima sezione
icona-security
Pre-incident activities

Sending of operational guides—practical guides for completing communications with descriptions, explanations, and real-life use cases—and templates, to be used for communications with the Postal Police and the Privacy Guarantor, to the Customer.

icona-security
Post-incident activities

Notification support provided by Telsy’s Data Protection team, in coordination with the Incident Response team. Support can be activated during the war room and/or for future interactions with the authorities.

Discover our Incident Management solutions

img-card

Reputational Management

Consulting service for the management of strategic crisis communications (internal, external, and high-profile) aimed at preventing, mitigating, and remedying reputational and relational damage resulting from a cyber incident.

img-card

Policy & Insurance

Preparation of internal procedures and insurance coverage for incident management, adopting the processes, measures, and tools necessary to prevent cyber events and prepare to manage incidents before they occur.

img-card

Incident Response

The hotline provides 24/7 operational support to organizations to help them step-by-step through the Incident Response process stages.